Data analytics are at the core of good business decision making. At the Cisco Store, we use DOMO to help us visualize and analyze trends and patterns in our data to better understand our business. On this week’s episode of Tech Tuesday, our Tech Expert Brian Domine will show off some of the DOMO visualizations we have displayed in the store, and how we use them to learn more about our online sales.

With DOMO, we have the ability to seamlessly connect our data sources through pre-built data connectors. On this week’s episode, Brian will be showing off the visualizations that were created through the DOMO Magento2 connector. The output datasets from this connector are updated in real time, on our own, personalized schedule. On this episode, Brian is only showing off our online sales analysis. However, when we do return to the office, we will be able to overlay our online sales data with in store sales, connecting the various datasets in the backend of the tool.

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When creating DOMO visualizations, we can easily choose a previous or current period of time, or compare period over period. Brian will walk the audience through a variety of visualizations that we have filtered for the current period of time. He’ll show off our visualization of daily online sales, broken down by geographic store. We use this card to understand how our different online stores are performing compared to each other, as well as sales trends over the current month. We can also take a look at a year-to-date view of our online sales, to understand when there were spikes in orders or sales, and overlay that information with events like Cisco Live, the holiday season, new store openings, etc. to better understand sales trends.

With DOMO, we can also create cards that display our bestsellers across our different stores. This helps us understand what products our customers are most interested in for the current month, and allows us to better tailor our marketing efforts. Brian will show how the visualization helps us see that the Opti-Dri polo is currently our bestseller. Shop the look here. Additionally, he’ll show that our brand new collaboration with the Connected Asian Affinity Network has also risen in top sales this month. Shop that collaboration here, and give back to the CAAN Fighting AAPI Hate and Discrimination fund.

Today, we displayed our Magento2 ecommerce sales data visualizations through DOMO. At the Cisco Store, we also have the ability to connect our data to analyze marketing activities on Twitter, Facebook, Instagram, email marketing through Klaviyo, and more. Learn more about the capabilities of DOMO here.

Interested in our Tech Expert’s outfit? He’s showing off the Rainier Shirt Jacket! Shop the Tech Expert’s look here. 

Tech Tuesday's with the Cisco Store

The Cisco Store Tech Lab has become a place for employees, customers and partners to see Cisco technology come to life in a real, functioning retail environment. With our Tech Tuesday series, we are bringing this store experience to our audience at home on the Cisco Store Instagram and Youtube. Virtual tours, led by Cisco Store tech expert Brian Domine, showcase a new technology each episode from the Connected Store at Cisco’s headquarters in San Jose, California.

Didn’t get enough of the Cisco Store Tech Lab? We will be showcasing even more technologies throughout the rest of our series! Keep up with our Tech Tuesday episode highlight here, and catch up on all the videos on our YouTube channel here. To learn more about the Cisco Store Tech Lab, check out our case study here.

Keep up with the Cisco Store on Instagram and Twitter! Visit the Cisco Store website for 24/7 Cisco merchandise shopping, and don’t forget to log in if you are a Cisco employee to receive your discount!

On the last episode of Tech Tuesday, we demonstrated an augmented reality view of Cisco Meraki at the Cisco Store. This week, we're taking it a step further: We're viewing Cisco Vision through an augmented reality lens, and demonstrating how we can control the real world, through an augmented one. Throughout this episode, our Tech Expert Brian will demonstrate how customers can use Cisco Store Xplorer to learn more about the Cisco Vision digital signage solution deployed in the store, and even change the screens in real time through the augmented reality application. 

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Through the customizable hotspot, this time in bright blue, customers have the options of viewing the Welcome, Learn More, and Campaign Ads options. When Brian clicks on the "Welcome" option, the in-store signage will change to display a message just for him, personalized through the Xplorer app. He is welcomed to the store with a 10% off coupon code that he can scan to redeem at checkout. While interacting with the Cisco Vision hotspot, he'll also have the opportunity to learn more about the technology, which will bring him to a window with further information and product details on the Cisco Vision webpage. Finally, with the Campiagn Ads option, Brian will be able to see, in real time, the screens change to display the latest Cisco brand campiagn ads created by the Hatch, Cisco's in house creative agency. Within the Xplorer application, Brian can easily switch the screen between displays to engage with the content he most wants to see. Learn more about Cisco Vision digitial signage here.

At the Cisco Store Tech Lab, we are constantly exploring new ways to educate our audience about our Cisco + partner ecosystem. In this episode of Tech Tuesday, we're showcasing our latest method of showing off our technology, with the newly launched Cisco Store Xplorer app. Cisco Store Xplorer is an augmented reality application empowering every user to learn about and engage with Cisco and partner technology. Through the lens of a mobile device, hotspots reveal in store technology which can be further explored at the touch of a screen. Xplorer will be available in the app store upon return to office. On this episode, our Tech Expert Brian will demonstrate how our audience can use the Xplorer app to learn about our Meraki MV 12 cameras. 

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Throughout the video, Brian will demonstrate how customers at the Cisco Store in San Jose can use their own mobile devices to uncover "hotspots" throughout the store that offer more information about selected technologies. Customers can read more about the technology at the "tell me" tab, or click on the "show me" tab to get an actual live feed of the Meraki camera. Additionally, customers can see related technology information, in this case, the MV32 Meraki cameras deployed throughout the store. We are able to fully customize these hotspots in our content manegement system to place the cards and hotspots throughout the store.

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Interested in our Tech Expert’s outfit? He’s showing off a favorite from the (Inclusive Future) collection. Shop his look here. 

Tune in to more episodes of Tech Tuesday this month, where we will be showcasing other technologies deployed throughout the Cisco Store through the lens of the Cisco Store Xplorer application.

Tech Tuesday's with the Cisco Store

The Cisco Store Tech Lab has become a place for employees, customers and partners to see Cisco technology come to life in a real, functioning retail environment. With our Tech Tuesday series, we are bringing this store experience to our audience at home on the Cisco Store Instagram. Virtual tours, led by Cisco Store tech expert Brian Domine, showcase a new technology each episode from the Connected Store at Cisco’s headquarters in San Jose, California.

The Cisco Store Tech Lab at Cisco Live 2021

Interested in learning more about the Cisco Store Tech Lab? Visit our virtual booth in the World of Solutions to see the Cisco + Partner ecosystem at work, demonstrated by our Cisco Store Tech Expert, Brian Domine. Access to the booth will be available until April 30th!

Didn’t get enough of the Connected Cisco Store? We will be showcasing even more technologies throughout the rest of our series! Keep up with our Tech Tuesday episode highlight here, and catch up on all the videos on our YouTube channel here. To learn more about the Connected Cisco Store, check out our case study here.

Keep up with the Cisco Store on Instagram and Twitter! Visit the Cisco Store website for 24/7 Cisco merchandise shopping, and don’t forget to log in if you are a Cisco employee to receive your discount!

On this week’s episode of Tech Tuesday, our Tech Expert Brian Domine will be highlighting one of our most important partner technologies: Square. We use Square technology as our point of sales system at the Cisco Store. Square helps us to quickly and easily check our customers out, and integrates on the backend with other technologies that provides us with a holistic view of what’s happening in our store.

To begin, Brian will show off the different hardware elements of our Square Pos sales system. The Square system is made up of the large white terminal with a touch screen, easy for the salesperson to rotate around for the customer to sign for their purchase. Our Square PoS also contains a card reader, that has the ability to read chips and pins, but also allows for contactless payment forms, such as Apple pay, Google pay, etc. When checking out a customer, Square gives the customer the option for a text receipt or email receipt, as well as contactless, no signing option.

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Why is using Square so important at the Cisco Store? Square helps us better understand the store program and our customers, by giving us the ability to integrate with other partner technologies deployed throughout the store. As Brian explains, we can integrate our Square PoS with the Dor occupancy sensors we have deployed to perform people counting. This integration helps us correlate the number of people in the store and the number of purchases during a certain time, helping to calculate our conversion rate. Learn more about Dor at the Cisco Store here. 

Square also has the ability to integrate with our online Magento, enterprise edition ecommerce system. This allows us to create a buy online, pick up curbside solution at the Cisco Store. Interested in learning more about that solution? Check out the full demonstration at our virtual booth in the World of Solutions at Cisco Live 2021! Register here. Learn more about Square PoS here.

Interested in our Tech Expert’s outfit? He’s showing off a sneak peek of the NEW Hatch graphics collection, launching next week!

Tech Tuesday's with the Cisco Store

The Connected Cisco Store has become a place for employees, customers and partners to see Cisco technology come to life in a real, functioning retail environment. With our Tech Tuesday series, we are bringing this store experience to our audience at home on the Cisco Store Instagram. Virtual tours, led by Cisco Store tech expert Brian Domine, showcase a new technology each episode from the Connected Store at Cisco’s headquarters in San Jose, California.

Didn’t get enough of the Connected Cisco Store? We will be showcasing even more technologies throughout the rest of our series! Keep up with our Tech Tuesday episode highlight here, and catch up on all the videos on our YouTube channel here. To learn more about the Connected Cisco Store, check out our case study here.

Keep up with the Cisco Store on Instagram and Twitter! Visit the Cisco Store website for 24/7 Cisco merchandise shopping, and don’t forget to log in if you are a Cisco employee to receive your discount!